Published page unavailable
Confirm the Calendar page is published and the public URL is exact. An editor URL will not behave as a public booking URL. Try a private browser window before changing server state.
Slot visible, booking rejected
Server-side availability is authoritative. Refresh available slots and check working hours, capacity, buffers, Google conflicts, timezone and simultaneous bookings. A stale slot can disappear after another customer takes it.
Booking saved, Meet link missing
SHVYA records the booking separately from Google. Verify host Google authorization or organization consent for supported platform-managed hosting; read the booking's Google sync status. Never fabricate a Meet link.
CRM Booked at mismatched
Inspect the linked booking and lead, cancelled state, possible multiple active appointments and the organization's timezone. Booked at is a protected attribute and follows validated booking actions.
Reminder missing
Check scheduling steps and whether the booking was cancelled or rescheduled; then check WhatsApp template/window, connected sender, email credentials or call reminder status.
What support needs
Booking/page ID, selected slot in both local time and timezone, error message, expected host and whether SHVYA persisted the appointment. Redact private bearer links.