What it is
Superadmin → API at /superadmin/api/ provides searchable operational history across instrumented SHVYA requests, Celery work, provider integrations, webhooks, message state and settled AI usage. It is a diagnostic explorer, not a replay or provider-control screen.
Read outcomes carefully
- Accepted means the request or send was acknowledged; it is not delivery or CRM completion.
- Completed applies to the recorded operation or observed receipt, not every possible downstream effect.
- Unknown means evidence is insufficient. A timeout during a mutating provider request can still mean the provider acted.
- Overdue means an expected deadline passed and needs investigation; it is not automatic proof of failure.
Investigate an activity
Filter by organization, integration, outcome, time range, ID or safe error code. Open the activity to inspect its timeline, related attempts and available diagnostic evidence. Match provider/callback evidence before retrying an uncertain external mutation so you do not create duplicates.
Privacy
The activity system intentionally excludes raw request/response bodies, authorization headers, cookies, API tokens, customer message text, QR data and AI prompts. Domain records remain authoritative.
For engineering/operator details, see the internal docs/api-operations.md runbook.